Ensuring your phone's compatibility with eSIM technology is paramount for using Nomad plans effectively. Your phone must meet the conditions outlined below to use Nomad eSIMs.
Your phone is eSIM-compatible, and
It cannot be carrier-locked.
You can check if your phone is eSIM-compatible by going to your phone settings. If you see an option to 'Add eSIM', then it means that your phone may support eSIM. However, compatibility with Nomad also depends on other factors, such as its presence on Nomad’s Supported Devices list and whether it is carrier-locked.
Nomad only works with devices that are eSIM-compatible. Please refer to the latest list of eSIM-compatible devices here.
Even if your device is not listed, it may still be compatible if verified directly with the manufacturer or your local carrier.
If you are unsure if your phone is carrier-locked, please contact your home carrier to check for your phone's status.
Locked devices are usually part of carrier arrangements and may not support eSIMs from other providers until unlocked. Contact your carrier to learn about unlocking processes.
Common Misconceptions About Compatibility
Relying solely on the presence of an eSIM menu in your phone settings can lead to compatibility issues. If you’ve confirmed that your phone is eSIM-compatible and meets all requirements:
Refer to the Nomad app or website to purchase and activate your eSIM plan.
Ensure no carrier restrictions or locks prevent usage. If your current device is incompatible, consider using an alternative device that supports eSIM technology.
Note: Compatibility is not determined by Nomad, but rather set by the device manufacturer, or in some cases, by the local carrier of the country in which you bought your phone. Refer to the list above for more details. Manufacturer and carrier policies play a crucial role in determining eSIM compatibility, emphasizing the importance of consulting both parties when in doubt. Even if your phone supports eSIM, always double-check the specific model against Nomad’s Supported Devices list to avoid compatibility issues.