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How can I extend or add data to my Nomad eSIM plan?

How Can I Extend or Add Data to My Nomad eSIM Plan?

If you’re looking to extend your Nomad eSIM plan or add more data, this guide explains how add-ons work, their limitations, and the steps to purchase them.

Overview of eSIM Add-Ons

Add-ons are additional data packages that can be purchased for supported Nomad eSIM plans. They allow you to continue using the same eSIM without reinstalling it. Add-ons activate automatically when:

  • The data allowance of your current plan is fully depleted.

  • The validity period of your current plan expires.

However, add-ons do not extend the validity of your original plan. They function as separate data packages with their own validity period and data allowance. Unused data from your original plan does not roll over to the add-on.

How to Purchase an Add-On

You can purchase an add-on through the Nomad app or website before your current plan expires. Follow these steps:

On the Nomad App:

  1. Open the app and navigate to the Manage page.

  2. Select the eSIM you want to add data to.

  3. Tap Add more data and complete the checkout process.

On the Nomad Website:

  1. Go to the Manage page.

  2. Choose the eSIM for which you want to purchase an add-on.

  3. Click Add more data and follow the checkout process.

The add-on will activate automatically when your current plan’s data is depleted or its validity ends.

Limitations and Exceptions

  • Plan Support: Not all Nomad eSIM plans support add-ons. Check the plan details before purchasing to confirm eligibility. For example, Unlimited plans and Calling plan does not support Addons.

  • Data Rollover: Leftover data from your original plan does not transfer to the add-on. Use as much of your current plan’s data as possible before it expires.

FAQs

Can I extend the validity of my eSIM plan with an add-on?

No, add-ons do not extend the validity of your original plan. They activate as separate data packages with their own validity period.

What happens if my plan expires before I purchase an add-on?

If your plan has already expired, you’ll need to purchase a new eSIM plan and install it on your device.

Can I use an add-on for a longer trip without installing a new eSIM?

Yes, if your plan supports add-ons, you can extend your coverage without installing a new eSIM. The add-on will activate automatically when your base plan ends. By understanding how add-ons work and their limitations, you can effectively manage your Nomad eSIM plan and avoid interruptions in service.

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