Nomad

How to Locate, Retrieve, and Use the QR Code for Your Nomad eSIM

When setting up your Nomad eSIM, the QR code is essential for installation or reinstallation. This guide explains where to find your QR code, how to use it, and what to do if you encounter issues.

Email Confirmation: After purchasing your eSIM plan, Nomad sends an email to your registered email address. This email includes: The QR code for installation. Manual installation details, such as the SM-DP+ Address and Activation Code (if applicable).

Spam or Junk Folder: If you don’t see the email in your inbox, check your spam or junk folder. Sometimes, automated emails may be filtered there.

Support Chat: If you cannot locate the email, you can request the QR code through Nomad’s support chat. The QR code may be sent as an attachment or image.

Nomad Account: In some cases, you can retrieve the QR code from your Nomad account or the plan confirmation materials.

1. Email Confirmation: After purchasing your eSIM plan, Nomad sends an email to your registered email address. This email includes: The QR code for installation. Manual installation details, such as the SM-DP+ Address and Activation Code (if applicable).
2. Spam or Junk Folder: If you don’t see the email in your inbox, check your spam or junk folder. Sometimes, automated emails may be filtered there.
3. Support Chat: If you cannot locate the email, you can request the QR code through Nomad’s support chat. The QR code may be sent as an attachment or image.
4. Nomad Account: In some cases, you can retrieve the QR code from your Nomad account or the plan confirmation materials.

Scan the QR Code: Open your device’s settings. Navigate to Cellular or Mobile Data/service. Select Add eSIM or Add Cellular Plan. Use your phone’s camera to scan the QR code.

Follow On-Screen Instructions: After scanning, follow the prompts to complete the installation. Enable the eSIM profile to activate your data service.

Manual Installation (if needed): If scanning the QR code is not possible, choose the manual setup option. Enter the SM-DP+ Address and Activation Code provided in your email.

1. Scan the QR Code: Open your device’s settings. Navigate to Cellular or Mobile Data/service. Select Add eSIM or Add Cellular Plan. Use your phone’s camera to scan the QR code.
2. Follow On-Screen Instructions: After scanning, follow the prompts to complete the installation. Enable the eSIM profile to activate your data service.
3. Manual Installation (if needed): If scanning the QR code is not possible, choose the manual setup option. Enter the SM-DP+ Address and Activation Code provided in your email.

QR Code Not Found: Double-check your email inbox and spam/junk folders. Request the QR code again through Nomad support.

Invalid QR Code: Ensure the QR code matches the eSIM plan you are trying to install. If the eSIM is already installed, you may not need to scan the QR code again. Check your device’s settings to confirm.

Reinstallation on a New Device: Use the original QR code sent to your email. If you no longer have the QR code, request it again from Nomad support. Follow the same steps for scanning or manual installation.

1. QR Code Not Found: Double-check your email inbox and spam/junk folders. Request the QR code again through Nomad support.
2. Invalid QR Code: Ensure the QR code matches the eSIM plan you are trying to install. If the eSIM is already installed, you may not need to scan the QR code again. Check your device’s settings to confirm.
3. Reinstallation on a New Device: Use the original QR code sent to your email. If you no longer have the QR code, request it again from Nomad support. Follow the same steps for scanning or manual installation.

Keep your email confirmation safe for future reference.

If you have multiple eSIMs, use the ICCID (found in your device settings) to identify the correct one.

Ensure a stable Wi-Fi connection during installation.

- Keep your email confirmation safe for future reference.
- If you have multiple eSIMs, use the ICCID (found in your device settings) to identify the correct one.
- Ensure a stable Wi-Fi connection during installation.

By following these steps, you can easily locate, retrieve, and use your Nomad eSIM QR code for seamless installation or reinstallation.

Locate, retrieve, and use the Nomad eSIM QR code

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Locate, retrieve, and use the Nomad eSIM QR code

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