Nomad eSIMs offer the convenience of being reinstalled on the same or transferred to a different device after deletion. This allows customers to easily transfer their eSIM if they get a new phone or need to switch devices.
Ensure you delete the eSIM profile from the old device prior to reinstallation, and note that QR codes for activation are single-use.
Transferring Without Access to the Old Device
Below is the list of our providers who support reinstall and transfers:
Amber: Please delete the eSIM profile from the current device and re-install in the other device.
Blue: The eSIM can be installed 3 times, so customers buying a new phone can transfer the eSIM to their new phone. To be able to install the eSIM on a new device, the eSIM must be first deleted from the previous device.
Brown: eSIM transfer to other device is not possible. Customers can re-install the eSIM on the same device upto 3 times.
Green: Yes. Please delete the eSIM profile from the current device and re-install in the other device.
Jade: Customers can only reinstall the eSIM on the same device. Jade doesn't currently support eSIM transfers.
Lilac: Customers can delete the eSIM profile from the current device and re-install in the other device.
Neon: eSIMs provided by Neon do not support reinstalls to the same or different device.
Plum: eSIMs provided by Plum do not support reinstalls to the same or different device.
Sapphire: The eSIMs support re-installation to another devices but can only be done upto 3 times. Customers need to delete the eSIM from the previous device before attempting to re-install to the new device.
Please reach out to Nomad Support team via live chat on the app or the website if you have any queries or face any issues when attempting to reinstall.
If you are unable to transfer your eSIM, Nomad may offer partial refunds in Nomad points for the remaining value of your plan. These points can be used to purchase a new eSIM.